Choose between three letters or up to two lines of text ALL LETTERS YOU ENTER ARE case SENSITIVE...WE WILL MONOGRAM THE EXACT LETTERS YOU ENTER JUST like YOU ENTER THEM! Female Initials - Females generally put initials in this order with LAST NAME INITIAL IN CAPS...First, LAST, Middle (aCb) Male Initals - Males generally put initials in this order and all letters in CAPS...FIRST, MIDDLE, LAST (ABC) Line of Text - Choose up to two lines of text...try to keep the number of characters around 12 characters per line...otherwise the letters get very small! Always put any special requirements you may have for a Monogram in the Special Comments Box Below. Allow a 7 to 14 days for shipping when personalized.